Term Conditions Page

1. Introduction 1.1

 

Welcome to the REWE Platform operated by REWE and its affiliates (individually and collectively, "REWE", "we", "us" or "our"). REWE takes seriously its responsibilities under applicable privacy laws and regulations (the "Privacy Act") and is committed to respecting the privacy rights and concerns of all users of our REWE website and mobile applications ("Platform") (we refer to the Platform and The services we provide on our Platform are collectively referred to as the "Services"). User is a user, including buyers and sellers, who register an account with us to use the Services (individually and collectively, "User," "You," or "Your"). We recognise the importance of the personal data you entrust to us and believe that it is our responsibility to properly manage, protect and process your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and/or process the personal data you provide to us and/or we have about you, now and in the future , and to help you make an informed decision before providing us with any of your personal data. 

 

1.2 "Personal data" or "personal data" means data, whether true or not, of an individual who can be identified from that data or from other information that the organization has or may have access to. Common examples of personal data might include name, ID number, and contact information. 

 

1.3 By using the Services, registering for an account with us, accessing our Platform or accessing the Services, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy and you hereby consent to our collection, use, disclosure and/or process your personal data as described herein. If you do not agree to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platforms. If we change our Privacy Policy, we will notify you, including by posting those changes or revised Privacy Policy on our Platform. We reserve the right to modify this Privacy Policy at any time. To the fullest extent permitted by applicable law, your continued use of the Services or Platform, including placing any orders,

 

1.4 This Policy applies in conjunction with, and is not intended to override, other notices, contractual terms, consent terms applicable to our collection, storage, use, disclosure and/or processing of your personal data, unless we expressly state otherwise. 

 

1.5 This Policy applies to buyers and sellers using the Services, unless expressly stated otherwise.

 

2. When does REWE collect personal data? 2.1 We will/may collect personal data about you:

· when you register and/or use our services or platforms, or when you open an account with us;

· When you submit any forms, including but not limited to application forms or other forms related to any of our products and services, whether online or in physical form;

· When you enter into any agreement or provide other documents or information regarding your interactions with us, or when you use our products and services;

· When you interact with us, such as by telephone (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and emails, including when you interact with our customer service agents;

· When you use our electronic services, or interact with us through our applications or use services on our platforms. This includes, but is not limited to, through cookies that we may deploy when you interact with our applications or websites;

· When you grant permission on your device to share information with our app or platform;

· When you link your REWE account with your social media or other external accounts or use other social media features in accordance with the provider's policies;

· When you transact through our services;

· When you provide us with feedback or complaints;

· When you register for a contest; or

· When you submit your personal data to us for any reason

 

The above is not exhaustive, but rather lists some common situations in which personal data about you may be collected. 

 

3. What personal data will REWE collect? 

 

3.1 The personal data that REWE may collect include but are not limited to:

· Name;

· Email address;

· Date of Birth;

· Billing and/or shipping address;

· Bank account and payment information;

· Phone number;

· Gender;

· Information sent from or related to the device used to access our Services or Platform;

· Information about your network and the people and accounts you interact with;

· Photographs or audio or video recordings;

· Government-issued identification or other information we need for due diligence, know-your-customer, identity verification, or fraud prevention;

· Marketing and communication data, such as your preferences for receiving marketing from us and third parties, your communication preferences and history of communication with us, our service providers and other third parties;

· Usage and transaction data, including details about your searches, orders, advertisements and content you interact with on the Platform, and other products and services relevant to you;

· Location data;

· any other information about the user when the user registers to use our service or platform and when the user uses the service or platform, and information related to how the user uses our service or platform; and

· Aggregate data about content that users engage with. 

 

3.2 You agree not to submit any inaccurate or misleading information to us and you agree to notify us of any inaccuracies or changes to such information. We reserve the right, in our sole discretion, to request further documentation to verify the information you have provided. 

 

3.3 We may access your information if you use your social media account ("Social Media Account") to register as a user of our Platform, link your REWE account to your social media account or use any REWE social media features Your social media account provider has been voluntarily provided to your social media account provider in accordance with that provider's policy, and we will manage and use any such personal data in accordance with this policy at all times. 

 

3.4 If you do not want us to collect the above information/personal data, you can opt-out at any time by notifying our Data Protection Officer in writing. For more information on opting out, please see the section below titled "How do you withdraw consent, request access, or correct the information you provide us?" . However, please note that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platform. For example, opting out of collecting location information will cause its location-based functionality to be disabled. 

 

4. Collection of other data

 

4.1 As with most websites and mobile applications, the information sent by your device may include data about you recorded by web servers as you browse our platform. This typically includes, but is not limited to, your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID) For your mobile device, the address of the referring website (if any), the pages you visit on our website and mobile applications and the time of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) Helps websites remember your last visit. If you are logged in, this information will be associated with your personal account. 

 

4.2 Our mobile applications may use technologies such as GPS, Wi-Fi, etc. to collect precise information about the location of your mobile device. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to location - where you request or provide you with relevant content based on your location or allow you to share your location with other users Services, as part of Services under our Mobile Application. For most mobile devices, you can revoke your consent for us to obtain your location information through your device settings. If you have any questions about how to disable your mobile device's location services, please contact your mobile device service provider or device manufacturer. 

 

4.3 Much of the same information (including but not limited to IP) is sent to us when you view a page on our website or mobile application, when you view content and advertisements and access other software on our platform or through the Services address, operating system, etc.); however, your device does not send us information about the content installed on the Services and Platform, ad viewing and/or software, and when, other than page views. 

 

5. Cookies

 

5.1 From time to time, we or our Authorised Service Providers and Advertising Partners may use "cookies" or other features to allow us or third parties to collect or share information about your use of our Services or Platform. These features help us improve our platform and the services we offer, help us deliver new services and features, and/or enable us and our advertising partners to provide you with more relevant content, including through remarketing. "Cookies" are identifiers stored on your computer or mobile device that record data about your computer or mobile device, how and when the Services or Platforms are used or accessed, how many people are there, and other activities within our Platforms. We may associate cookie information with personal data. Cookies also link to information about the items you choose to buy and the web pages you view. This information is used to track your shopping cart, provide content specific to your interests, enable our third-party advertising partners to serve advertisements on sites across the Internet, perform data analysis and monitor service usage. 

 

5.2 You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this, you may not be able to use the full functionality of our platform or services. 

 

6. How do we use the information you provide to us? 

 

6.1 We may collect, use, disclose and/or process your personal data for one or more of the following:

· Consider and/or process your applications/transactions with us or your transactions or communications with third parties through the Services;

· To administer, operate, provide and/or manage your use of and/or access to our Services and our Platform (including but not limited to remembering your preferences), and your relationship with us and user account;

· To respond to, process, process or complete transactions and/or fulfill your requests for certain products and services, and notify you of service issues and unusual account behavior;

· Enforce our Terms of Service or any applicable End User License Agreement;

· Protect personal safety and the rights, property or safety of others;

· For the purpose of identifying, verifying, due diligence or understanding your customers;

· Assess and make decisions related to your credit and risk profile and credit product eligibility;

· To maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our Services;

· To process or facilitate customer service, carry out your instructions, process or respond to any inquiries made by you or on your behalf (or purported to be made by);

· To administer and/or manage your relationship with us or your use of our services, contact or communicate with you by voice calls, text and/or fax messages, email and/or postal mail or otherwise, such as but not limited to communicating administrative information to you in connection with our services. You acknowledge and agree that we may carry out such communications by mailing letters, documents or notices to you, which may involve disclosing certain personal data about you to effect delivery of the same and on the outer cover envelope/mail parcel;

· Allow other users to interact with you, contact you, or view some of your activities on the Platform, including notifying you when other users send you private messages, leave comments for you on the Platform, or use social features to contact you on the Platform superior; 

· Conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or analysis), analyze how you use our Services, recommend products and/or services relevant to your interests, and improve our services or products and/or enhance your customer experience;

· Allow audits and surveys to verify the size and composition of the target audience and understand their experience with the REWE service;

· For marketing and advertising, and in this regard, to send you marketing and promotional information related to products and/or services (including, but not limited to, REWE's possible third-party products and/or services) through various mediums and communications and Materials collaborate or collaborate with products or services that REWE (and/or its affiliates or related companies) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. You can unsubscribe from receiving marketing communications at any time using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters or marketing materials from us and our related companies;

· To respond to legal process or to comply with any applicable law, governmental or regulatory requirements in any relevant jurisdiction or where we have a good faith belief that such disclosure is necessary, including but not limited to satisfying disclosure requirements under REWE or its related companies or affiliates any legally binding requirements (including, where applicable, displaying your name, contact details and company details);

· To generate statistics and research for internal and statutory reporting and/or record keeping requirements;

· Conduct due diligence or other screening activities (including but not limited to background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have implemented;

· Audit our Services or REWE's business;

· Prevent or investigate any actual or suspected violation of our Terms of Service, fraud, illegal activity, omission or misconduct, whether or not related to your use of our Services or any other matter arising out of your relationship with us;

· Respond to any threats or actual claims against REWE or other claims that any content violates the rights of third parties;

· To store, host, back up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;

· Process and/or facilitate business asset transactions or potential business asset transactions where such transactions involve REWE as a participant or only an affiliate of REWE or an affiliate as a participant or involve REWE and/or any one or more of REWE affiliates or affiliates as participants and there may be other third party organizations involved in the transaction. "Business Asset Transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposition or financing of an organization or a portion of an organization or any business or asset of an organization; and/or

· Any other purpose we notify you with your consent. 

(collectively, the "Purpose"). 

 

6.2 You acknowledge, agree and agree that if required by law or pursuant to a court order or order of any government or regulatory body having jurisdiction over REWE or in good circumstances,REWE can access, save and disclose your account information and content. believe that such access protection or disclosure is reasonably necessary to: (a) comply with legal process; (b) comply with the requirements of any governmental or regulatory authority having jurisdiction over REWE; (c) enforce REWE's Terms of Service or this Privacy Policy policies; (d) respond to any threats or actual claims against REWE or other claims that any content violates the rights of third parties; (e) respond to your customer service requests; (f) protect the rights of REWE, its users and/or the public, property or personal safety.

 

6.3 As the purposes for which we will/may collect, use, disclose or process your personal data depend on the current circumstances, the above purposes may not arise. However, we will notify you of such other purposes when we obtain your consent, unless privacy laws permit the processing of applicable data without your consent. 

 

7. How does REWE protect and retain customer information? 

 

7.1 We implement a number of security measures and endeavour to ensure the security of your personal data on our systems. User personal data is contained behind secure networks and only accessible to a limited number of employees with special access rights to such systems. However, absolute security cannot inevitably be guaranteed.

 

7.2 We will retain personal data in accordance with privacy laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably determine that (i) the retention of such personal data is no longer consistent with the purpose for which it was collected; (ii) it is no longer available for any legal or business purpose. Retention is required; (iii) there is no other legitimate interest to further retain such personal data. If you stop using the Platform, or your consent to use the Platform and/or Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under privacy laws. According to Applicable law, we may process your personal data securely and without prior notice to you. 

 

8. Does REWE disclose the information it collects from visitors to external parties? 

 

8.1 In conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to our third party service providers, agents and/or our affiliates or related companies and/or other third parties Three parties, these third parties may be located in or outside Malaysia for one or more of the above items. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data on our behalf or otherwise, for one or more of the above. We endeavour to ensure that third parties and our affiliates protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks and retain your personal data only for as long as it is required for the above purposes . 

· Our subsidiaries, affiliates and related companies;

· Buyers or sellers with whom you transact or interact on the Platform, or in connection with your use of the Services for the above purposes;

· other users of our platform for one or more of the above;

· Contractors, agents, service providers and other third parties that we use to support our business. These include, but are not limited to, parties that provide administrative or other services to us, such as post offices, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies and data centers;

· A government or regulatory body that has jurisdiction over Shrimp or as permitted by Section 6.2;

· In the event of a merger, divestiture, reorganization, reorganization, dissolution or other sale or transfer of some or all of REWE's assets (whether as a going concern or as part of bankruptcy, liquidation or similar proceedings), the buyer or other heirs, where personal data held by REWE about users of our services are assets transferred; or counterparties to business asset transactions involving REWE or any of its affiliates or related companies; and

· Third parties to whom we disclose for one or more purposes, and for which one or more of these third parties in turn collect and process your personal data. 

 

8.2 We may share user information about our users, including statistical and demographic information, and information about their use of the Services with advertising partners and third-party providers of advertising, remarketing and/or other programming. 

 

8.3 For the avoidance of doubt, to the extent that privacy laws or other applicable laws permit organisations such as us to collect, use or disclose your personal data without your consent, such consent granted by law will continue to apply. Subject to the above and in compliance with applicable law, we may use your personal data for recognized legal reasons, including to comply with our legal obligations, to perform our contract with you, to achieve legitimate interests and for our use of this data for reasons greater than those of you data protection rights, or where necessary in relation to legal claims

 

8.4 Personal data transmitted to or contained on the website may be unlawfully intercepted or accessed by third parties, technology may fail or not work as expected, or information may be accessed, misused or misused by someone through no fault of ours. Notwithstanding this, we will deploy reasonable security arrangements to protect your personal data as required by privacy laws; however, absolute security cannot be guaranteed, such as, but not limited to, when unauthorized disclosures are made through no fault of ours The malicious content is caused by malicious and sophisticated hacking attacks. 

 

8.5 REWE allows you to share videos from YouTube (“YouTube Content”) in the REWE Live feature. For this, REWE uses the YouTube API service provided by YouTube. By sharing YouTube content, you hereby agree to be bound by the Google Privacy Policy (http://www.google.com/policies/privacy).

 

8.6 Pursuant to REWE's Terms of Service, a user (including any employee, agent, representative or any other person acting on or on behalf of the user) hereby agrees, by using the service ("Recipient"), that they will (i) abide by and all applicable privacy laws relating to any such data, including any collection, processing, storage or transfer of such data; (ii) allowing REWE or users whose personal data the recipient has collected (“disclosing party”) from the recipient’s delete his or her data so collected from the database; (iii) in each case of (ii) and (iii) above, allow REWE or the disclosing party to review what information the recipient has collected about them, in compliance with applicable law and Where required by applicable law. 

 

8.7 Notwithstanding anything herein, the Seller (including any employee, agent, representative, or any other person acting on or on behalf of the Seller) shall comply with all applicable privacy In terms of data, (i) the personal data of such buyers shall not be used without the prior written consent of such buyers and REWE, except as reasonably necessary to respond to buyer inquiries and to execute, reply, process, process or complete transactions; (ii) should refrain from using such information to contact buyers outside the REWE platform; (iii) not disclose such buyer’s personal data to any unauthorized third party without the prior written consent of the buyer and REWE; (iv) Adequate security measures shall be taken to protect the personal data of each REWE user in its possession, such data shall only be retained as necessary for the above-mentioned purposes and in accordance with privacy laws, and such data shall be deleted or returned to: Any request by REWE REWE or as reasonably possible after the transaction is completed; (v) notify REWE's Personal Data Protection Officer at rewemalll.rewe@gmail.com in the event of any potential data breach or other loss of such user data.

 

9. Information for children

 

9.1 The Services are not intended for children under the age of 13. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 13, nor is any part of our Platform or other services directed to children under the age of 13. As a parent or legal guardian, please do not allow such children in your care to submit personal data to REWE. If the personal data of a child under the age of 13 in your care is disclosed to REWE, you hereby consent to the processing of the child's personal data and accept and agree to be bound by this policy on behalf of the child. We will close any accounts dedicated to such children and will delete and/or delete personal data of any child under the age of 13 that we believe has been submitted without parental consent. 

 

10. Information collected by third parties

 

10.1 Our Platform uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your device, to help the platform analyze how users use the platform. The information generated by the cookie about your use of the platform (including your IP address) will be transmitted to Google and stored on servers in the United States. Google will use this information to evaluate your use of the platform, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law, or if such third parties process information on Google's behalf. 

 

10.2 We and third parties may from time to time provide software application downloads for your use through the Platform or Services. These applications may individually access and allow third parties to view your identifying information, such as your name, user ID, IP address of your device, or other information such as any cookies you may have previously installed or installed for you through third parties Software application or website. Additionally, these applications may require you to provide additional information directly to third parties. The third-party products or services offered through these applications are not owned or controlled by REWE. We encourage you to read the terms and other policies posted by such third parties on their websites or elsewhere. 

 

11. DISCLAIMER REGARDING SECURITY AND THIRD-PARTY WEBSITES

 

11.1 We do not guarantee the security of personal data and/or other information you provide on third party websites. We do implement various security measures to maintain the security of your personal data in our possession or control. Your personal data is contained behind secure networks, accessible only to a limited number of persons with special access rights to such systems, and is required to keep personal data confidential. We provide the use of secure servers when you place an order or access your personal data. All personal data or sensitive information you provide is encrypted into our database and can only be accessed as described above. 

 

11.2 In order to provide you with greater value, we may select various third-party websites to link to the Platform and build within the Platform. We may also engage in co-branding and other relationships to provide e-commerce and other services and features to our visitors. These linked sites have separate and independent privacy policies and security arrangements. Even if third parties are affiliated with us, we have no control over these linked sites, each of which has privacy and data collection practices independent of ours. We may not receive data collected by our co-branding partners or third-party websites (even if available on or through our platform).

 

11.3 We are therefore not responsible or liable for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are for your convenience only and you access them at your own risk. Nonetheless, we seek to protect the integrity of our platform and the links on each platform, so any feedback on these linked sites is welcome (including, but not limited to, if a particular link does not work). 

 

12. Will REWE transfer your information overseas? 

 

12.1 Your personal data and/or information may be transferred, stored or processed outside your country for one or more purposes. In most cases, your personal data will be processed by us in Singapore, where our servers are located. REWE will only transfer your information overseas in accordance with privacy laws.